DC Blogs Noted:

Baby bloggers Ego Inc. & Rude Catcus New arrivals captured in some absolutely wonderful photographs. Click on the screenshots.

Some other local blogs about childbirth and raising children include: Amalah Life Changes .. Delayed Not-For-Profit-Dad Rotten Eggs 2at1ce (Thanks to DC Cookie for the 2at1ce link) Rules for dealing with customer service Son of Clown Ops Dealing with customer service is usually frustrating. Here’s some advice from someone who once worked at it. It starts like this:

1. Customer Service thinks you’re an idiot. Why not oblige them? Continually pretend that you don’t understand their policies. Never EVER admit that you might be wrong or mistaken. An excellent phrase to use is, “Can you explain to me…?” , and “I’m having a little bit of trouble understanding….”

Things I’ve learned Crazy, Goofy World A list of 16 things learned at work. Earned wisdom:

1. I may not always be right, but gosh darn it, I’m not always wrong either. The “expert” or “senior” can be wrong and you can’t take their word for it. You have to check up on them, too.

Site note: Thanks to everyone who provided some site design advice last week. I’m acting on it. One thing I did accomplish this weekend was to alphabetize the personal journals, or DC Lives category. Because of poor eye-to-hand coordination, it’s completely possible that I may have inadvertently deleted a link or made some other error. Please send me a note if that’s the case.

One added category: Ex-DC and now in …

I’m planning to make some other link/category/art changes over the next few weeks that will hopefully make this site easier to use. Please email your links. Thanks for visiting.

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